Frequently Asked Questions

We would be delighted to offer personal assistance at Concierge@MFreddy.com

Deliveries and Packaging

Complete information is available in our Delivery Policy

  • Yes. We welcome the opportunity to introduce collectors to the artist and his practice personally.

    Virtual appointments may be arranged for those wishing to discuss a particular work, explore the collection, learn more about the materials and creative process, or receive guidance when considering an acquisition.

    Please contact Concierge@MFreddy.com to arrange a private appointment.

    We look forward to welcoming you to the studio.

  • We currently offer complimentary DHL courier delivery, with import duties covered, for orders to the United Kingdom, United States and Canada.

    We work with specialist fine art print partners to ensure that each work is prepared and dispatched with care.

    For deliveries to other destinations, please contact our Concierge to discuss available arrangements.

  • Limited edition prints are made-to-order. Please allow approximately 5–7 business days for unframed prints and 10–12 business days for framed works, from the time you place an order to its arrival at your door. These timeframes are indicative and subject to delivery conditions.

    For original artworks, we aim to dispatch works within 2 weeks once we have received all necessary information and full payment. Please let us know in the check out form if you have an urgent deadline for a special occasion; we will try our best to accommodate but there is no guarantee. Should any delays arise, we will inform you promptly. After the package has been dispatched, FedEx delivery typically takes 2-5 business days.

  • Of course, once the artwork is dispatched, tracking details will be provided by the courier when available.

  • We use DHL for our limited-edition prints and FedEx for most original artwork deliveries. Once a shipment has been dispatched, delivery preferences may be managed directly with the courier using the tracking reference provided. Depending on the destination and service selected, options to reschedule or amend a delivery may be available.

    While we are unable to make these arrangements on your behalf, we would be happy to help with any general delivery enquiries.

    For collectors requiring greater flexibility or more tailored delivery arrangements, specialist fine art couriers may offer additional options. Details are available on our Delivery Policy page.

  • Limited edition prints are delivered in a discreet brown envelope, designed to preserve the privacy of the contents and ensure a secure delivery.

    Framed prints are protected by biodegradable bubblewrap and delivered in a discreet brown box.

    Original artworks packaged by the studio for Fedex delivery are protected with a layer of archival materials, with additional security offered by the industry standard box-in-box packaging method and double-wall outer cardboard box. Fine art couriers will often have their own packaging methods to satisfy their insurance requirements.

  • For limited-edition prints, we kindly ask that any damage or defects be documented with clear photographs. Our Concierge (Concierge@MFreddy.com) will liaise with our fine art print specialists to arrange an appropriate resolution. We would also appreciate confirmation of whether the packaging was damaged or whether the issue relates to only the print itself.

    For original artworks, we are not responsible for the artworks’ damage or loss once they leave the studio. While we cannot be held liable for recovering the costs of damage or loss, we will provide necessary information where we can, to assist with your claim against the courier.

Limited Edition Prints

  • A limited-edition print is an authorised fine art reproduction produced in a predetermined quantity. Unlike open editions, which may be printed indefinitely, a limited edition has a finite number of impressions.

    Each edition is produced to the artist's specifications, with particular attention to colour fidelity, paper quality, and archival permanence. Once the edition is complete, no further impressions will be made within that edition.

    Every Studio of M. Freddy limited-edition print is made-to-order and accompanied by a Certificate of Authenticity.

  • Yes. Each print is individually numbered, identifying its place within the edition. The first A4 print will be marked 1/ 27, the second one will be marked 2/27, and so forth. A3 prints are numbered 1/3 through 3/3. The edition number, together with its Certificate of Authenticity, forms an important part of the work's identity and collecting history.

  • The present collection constitutes the 1st Edition. Once an edition has sold out, no further impressions will be produced within that edition.

    As the copyright holder, the artist may introduce a subsequent edition in the future. Any such print release would be distinctly identified by their edition number to preserve the integrity of the original release.

  • Giclée refers to general high-quality ink-jet printing, which is why the specifics are important. There are three main factors to understanding the quality of a fine art print, including (1) the light-fastness of the ink, which describes the ink’s ability to resist fading from sunlight or artificial light, (2) pigment-based ink vs. dye-based ink, which may bleed when it comes into contact with water, (3) the archival qualities of the paper it is printed on. Of course, colour range and accuracy matters as well, but these factors are typically a given, and not what distinguishes a quality archival fine art print.

    M. Freddy’s prints are produced with Epson Sure Color P9000 using Epson UltraChrome HDX wide-gamut, pigment-based inks. They are giclée printed on 310gsm 100% cotton Ilford Galerie Cotton Artist Textured Paper, which meets the ISO 9706 archival standard. There is no research on the exact ink and paper combination, and the longevity of the work on paper will depend heavily on storage and display conditions. However, Wilhelm Research suggests colour prints with Epson Sure Color P9000 is likely to last up to 100 years (unframed under bare bulb), up to 200 years (framed with glass), and more than 250 years (framed with UV filtered glass). You can read the studies here and here. Of course, it is pivotal to recognize that these are best-case-scenarios under lab conditions. The longevity of your work on paper will depend on your specific situation.

    Works on paper are more resilient than most would think. You may be surprised by how gracefully they age. Consider the notes tucked into your favourite book, written on humble copier paper, or the magazine you have kept for years. Those were never meant to last and yet they have. M. Freddy’s artworks are made of fine art materials carefully chosen to support their longevity.

  • Each acquisition includes the individually numbered fine art print and its accompanying Certificate of Authenticity. Collectors also receive a concise care guide, thoughtfully prepared to make the ongoing care and preservation of their artwork easier.

    Framing is available as an optional addition, allowing collectors to choose the presentation that best suits their space. Collectors who prefer bespoke framing are welcome to consult our Concierge for guidance on the presentation and preservation of their artwork.

  • The choice depends on the intended setting and the presence you would like the artwork to have.

    A4 offers a more intimate presentation, suited to smaller spaces, shelves, and walls with a collection of artworks. A3 lends itself to a more prominent display and often fills a wall nicely.

    Our Concierge would be delighted to offer tailored guidance if you share photos of the space to Concierge@MFreddy.com.

  • Of course, please email Concierge@MFreddy.com with the work desired, size, location, quantity, and timeline. We would be delighted to assist. The Studio also undertakes commissions regularly.

  • The studio welcomes enquiries concerning original artworks and commissions.

    If you have a particular subject, idea or project in mind, please contact our Concierge with a brief description of your requirements. We would be happy to discuss the possibilities with you.

Care and Provenance

Complete information is available in M. Freddy’s Contemporary Fine Art Care Guide.

  • In most cases, it comes down to thoughtful placement — choosing the right wall, an appropriate frame, and a suitable place for storage. If you avoid places that causes books to yellow, that alone goes a long way to preserving your work on paper. We provide a concise care guide with every acquisition to offer collectors an easy reference.

    M. Freddy’s Contemporary Fine Art Care Guide offers more detailed explanation and guidance. The Concierge is delighted to assist you as well. Simply get in touch via Concierge@MFreddy.com.

  • We believe that an artwork's story extends well beyond its first acquisition. The Studio of M. Freddy maintains digital purchasing records through its studio website, providing a reference for the original acquisition of each work.

    Our Concierge is also available to assist with enquiries concerning ownership history, gifts and future transfers. We recommend retaining your original purchase correspondence and contacting us from the original purchasing email address before transferring or gifting a work. This allows us to assist with the appropriate documentation and maintain continuity in the artwork's collecting history.

    For personal assistance, please contact Concierge@MFreddy.com.

  • We place great importance on the relationships we build with our collectors and on the integrity of every acquisition.

    If you encounter a similar-looking print offered elsewhere and are uncertain of its authenticity, we invite you to contact our Concierge with a link to the listing. We would be pleased to review our digital purchasing records and assist in establishing its provenance.

    Collectors considering a resale are also welcome to contact us beforehand. We value the opportunity to maintain the integrity of each piece's provenance.

  • Yes to both. We are happy to assist and we welcome any inquiries about the history of the artwork.